Privacy Policy

Effective Date: October 11, 2025

Mello, powered by Comtrova Technologies Limited (“Mello,” “we,” “our,” or “us”), values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile and web applications.

1. Information We Collect

We collect personal data such as your name, email, phone number, address, and payment details, as well as device and usage data.

2. How We Use Your Information

• To create and manage your Mello account
• To process payments
• To communicate updates, offers, and notifications
• To improve app functionality and experience
• To comply with legal obligations and prevent fraud

3. Data Sharing and Disclosure

We do not sell your data. We may share information with service providers, legal authorities, or Comtrova affiliates as required.

4. Data Security

We use administrative and technical safeguards to protect your data, though no system is completely secure.

5. Data Retention

We retain personal data only as long as necessary for operational or legal reasons.

6. Your Rights

You may request access, correction, or deletion of your data, or withdraw consent by emailing support@comtrova.ng.

7. Updates

We may update this Privacy Policy periodically. Continued use of our service means you accept any updates.

8. Contact Us

Comtrova Technologies Limited
32, Aje Road, Sabo Yaba, Lagos
Email: hello@comtrova.ng

For account deletion, visit Delete Data.